Returns & Replacements

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.

Eligible Items

• Items must be unused, unwashed, and in their original packaging
• Items must have all original tags and labels attached
• Items must be in the same condition as when you received them

Non-Returnable Items

• Personalized or customized items
• Perishable goods
• Items that have been used or damaged by the customer
• Items without original packaging

Replacement Policy

If you receive a defective or damaged item, we'll replace it free of charge. Replacement requests must be made within 7 days of delivery.

How to Request a Replacement

1. Contact our customer service team with your order number
2. Provide photos of the defective or damaged item
3. We'll review your request and send a replacement if approved
4. You may be asked to return the original item

Return Process

1. Log into your account and go to "My Orders"
2. Select the item you want to return
3. Click "Return Item" and follow the instructions
4. Print the return shipping label
5. Package the item securely and ship it back
6. Once we receive your return, we'll process your refund within 5-7 business days

Refund Information

Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account after we receive the returned item.

Contact Us

If you have any questions about returns or replacements, please contact our customer service team. We're here to help!